Frequently Asked Questions

Need more help? Please get in touch via our Contact Form.

1. General Questions

Mega Pack WP is a website that provides access to hundreds of Premium templates and plugins necessary for website development under the WordPress platform.

Our goal is to provide any user with an opportunity to get premium products at an affordable price. All products you can use on an unlimited number of websites (domains).

Because we have the lowest price. Original files without malware, viruses or advertising.
All products work on an unlimited number of domains (they have an unlimited license) and their download is available through direct links. We update products regularly and add new ones constantly, many of them are hard to find anywhere else.
You will always find something that is not freely available!

All WordPress elements, such as templates and plugins, are subject to the General Public License (GPL). This means that once we have purchased the product, we can redistribute it if we wish in a 100% legal way. With your purchase on our website you will be collaborating with the maintenance and purchase of new products from independent developers.

This form of crowdfunding helps us keep prices low and then allows us to pass this benefit on to all of our customers. That’s why we can offer up to 90% discount on must-have business WordPress plugins.

We do not provide license keys for the products you downloaded. We are not developers of the provided products, so our technical support capabilities are limited. We do not change the functionality of products and do not fix developer bugs.

If using the search on the website, you could not find the product you need, then we do not have this product. All available themes and plugins are already available on the website.

We regularly buy new themes and plugins, usually bestsellers and trend products, but we can’t buy absolutely everything that is on the market. You can suggest/recommend one or another product to us in our contact form, but we can’t promise that we will buy and add it in the future!

If you find a mistake on the website, please let us know about it via the contact form or by chat. If the error is significant, we will certainly thank you!

The number of available WordPress themes on our website is more than 1000, therefore we can not recommend the use of this or that product. However, you can search to the developer’s website (Market). You can learn more about the product, look at the features, demo pages, reviews on the developer’s website and make a purchase decision.

Yes, you can make a suggestion via our Contact Form. Though the fulfilment of the product depends solely on the discretion of GPL Downloads and other factors like the license of the product (GPL or non-GPL – we will not entertain any non-GPL product requests), the price of the product, usage of the product on one license, etc. We only purchase items that we think are or will be popular and a benefit to a large number of members. We will NOT purchase niche items.

Download managers are forbidden on this site. Any users found to be using a Download Manager will have their account revoked, and no refund shall be offered. Likewise, if a user is found to be logged in with multiple IP Addresses, the account will be revoked and no refund given.

If you have any questions after completing read the FAQ please create a request to our support service using the contact form or use our chat.

2. Payment & Download

No, the payment will not be recurring.

In order to download the required product, you need to purchase a membership.

After purchasing a lifetime membership, you need to go to Download page in My Account area and click the Download button, the product will start downloading soon after.

We provide the opportunity to pay through Stripe (any bank cards with 3d secure in any countries), Paypal, Google Pay and Apple Pay.

Please note we accept only secure online payments (All payment gateways use PCI DSS certificate).

Yes, you can make a direct payment to the PayPal account.
PayPal is the most secure platform today, guaranteeing the integrity of transactions.

As soon as your payment has processed you will have access to downloads. Make sure you have enough funds in your account and provide the correct and full billing information at checkout otherwise your payment will fail.

Errors on the website we fix immediately upon request to the support team.

If you have difficulty downloading the product, please create a request to our support service using the contact form on the website, we will provide you with a solution.

You can see our refund policy in Terms & Conditions page.

No, you can download what you need. Please do not take advantage of this – Stashing is not allowed, download only what you use. We monitor who downloads what and will know if you are abusing our trust. Please note that if your account activity is deemed as a leecher, then your account will be suspended and deleted WITHOUT warning.

No. We advise you only download what you need at the time. Do not stash files for the sake of it. We can tell from viewing the daily download logs when a user is stealing our files and will take action and revoke a suspicious account. Download Managers are forbidden.

3. Updating Products

We will update the products every day of the year. Please note we can’t always update products on request immediately but will try.

If you did not find the latest version of the product on our website, you can send a request through the Contact Form.

We will update the item ASAP. Please do not send another duplicate request for at least 48 hours.

No, it will not. We do not provide the license keys required to automatically update products through the WordPress admin panel. If you need to update the product, you must download it from the website and perform the update manually. If you want to receive automatic updates you must purchase the product directly from the developer.

We recommend to Upload files manually to your WordPress installation or use this plugin: Easy Theme and Plugin Upgrades.

We update themes and plugins every day. If the product version on the website is not the latest, we will most likely update it in the next updates. We also rely on members to make update requests as we can’t possibly monitor all 3,000 items constantly.

However, sometimes we lose access to accounts with purchased products or our subscription on the developer site ends and we do not plan to renew it.

In this case, the site may not have the latest product version.

4. Installation and Using

Before you installing a product on the website, make sure that your hosting meets the following minimum requirements:

  • Web server based on Apache or NGINX with 512MB of RAM
  • PHP version 7.0 or 7.2 (versions 7.1, 7.3, 7.4 may not be compatible)
  • MySQL version 5.7+ or MariaDB version 10.1+
  • Apache module mod_rewrite

To avoid getting errors during the installation of the product, make sure that you are using the correct PHP settings on your web server:

max_execution_time = 600
max_input_vars = 5000
memory_limit = 512M
post_max_size = 512M
upload_max_filesize = 512M

Some of the WordPress themes we update through the Envato API, therefore we provide only installation archives without documentation, plugins, demo data, PSD. However, some of these themes contain a menu for installing plugins and demo data in the theme settings.

A typical error that occurs when a user attempts to download in WordPress a non-installation theme file, but a complete archive of the theme (with documentation, plugins, demo data, etc.).

To avoid this error you must unpack the archive with a premium theme, find the installation .zip file inside the archive and use it for installation in WordPress.

A typical error that occurs if the server has the wrong PHP settings (see Hosting requirements for installation and use of products – which is a couple of faqs before this one.)

Such errors occur frequently if your server does not meet the recommended requirements for the PHP version installed on the server (see Hosting requirements for installation and use of products (above)). We recommend using PHP version 7.0 or 7.2.

If you selected the correct version of PHP, but the error still occurs, there may be an incompatibility with the currently installed plugins or the incompatibility of the theme with the installed version of WordPress.

The most simple and correct way to update the product is to replace the files of the old version of the product with the new version files. All product settings are saved, as they are stored in the database of the website.

The second way is to delete the old version of the product, then download and activate the new version. In this case, the product settings may not be preserved, as in many products when they are removed there is a function to clear settings from the website database.

Here it is worth noting an important nuance – sometimes developers are releasing a fundamentally new product update with a change in the structure of files, the structure of storing settings in the database, etc. In this case, the product is accompanied by instructions from the developer to switch to a new version, update to the current version correctly.

When installing the demo data, problems may occur in the following cases:

  • All required plugins that come with the theme are not installed.
  • Not configured PHP on the server, be sure to increase max_execution_time, memory_limit and max_input_vars. (see the faq for Hosting requirements for installing and using the products).
  • The version of PHP on the server is not compatible with the theme, you can try changing the version to 7.0 or 7.2
  • There is a conflict of installed plugins and themes, you can try to disable unnecessary plugins before importing demo data.
  • There are other JavaScript errors, you need to open the F12 developer console and see the text of the error.
  • The import script is incompatible with the browser, use Firefox instead of Chrome or vice versa.
  • Adguard advertising blocker can block execution of JS scripts, AdGuard should be temporarily disabled.
  • Browser addons can interrupt JS scripts, you need to disable browser add-ons and try again.
  • Firewall blocks the execution of scripts on the page, temporarily disable the antivirus, especially if you work on a local server.
  • Disabled XML/XML Reader extension in PHP settings.

Please note that the demo data in the themes and plugins are intended only for demonstration of the product features.

Developers do not always timely update the demo data together with the product update. Along with some demo data, images are not provided because the developer does not have an extended license to use them. The result you get after importing the demo data may not match the developer’s demo site. We will not be able to provide you with images or any other materials if they have been intentionally removed by the author of the theme or the plugin from the demo data.

Therefore, neither we nor the developer of the product can guarantee that your site will be fully matched with the developer’s demo site.

Ignore it. Developers include these so that the plugin or theme can update automatically or so that you can register for support. The item itself will work perfectly fine without anything being entered into the box. We would recommend updating your theme/plugins manually when updates become available on our site.

Consider hiding the license activation reminders through a plugin like “Disable admin notices“. This plugin is free and very popular in the WordPress community. Make sure to check the official documentation for more information!

5. Safety and Guarantees

All products offered on the website have been officially purchased and downloaded directly from the developers. We do not sell any products downloaded from *third-party resources.

We prepare all nulled versions (versions activated with the license keys) ourselves, and no files pass through “*third hands”.

ACTIVATED or NULLED mean “Already activated with license key”. The original versions of some products do not work without activating the license key. In order for the product to work fully without activation, it is necessary to make minor changes to the part of the PHP/js code to bypass the license protection. The product in which such changes are made is called ACTIVATED or NULLED.

Our specialists regularly prepare NULLED-versions of products, so that you can use them on an unlimited number of websites.

All products offered on the website have been officially purchased and downloaded directly from the developers. We do not sell any products downloaded from *third-party resources.

We prepare all nulled versions (versions activated with the license keys) ourselves, and no files pass through “*third hands”.

We provide open-source software. You can check by yourself any product downloaded from our website and make sure that our files are downloaded directly from the developers and do not contain malicious code, viruses or ads.

To check the product for malicious code, for example, use the plugins Exploit Scanner, Wordfence, Acunetix WP Security, Sucuri Security, Antivirus, the service VirusTotal or the scanner Aibolit.

First of all, Mega Pack WP is a commercial project and you can be 100% sure that you download only clean and safe files here. Secondly, you should understand that viruses and malicious code are completely different things. Virustotal is a tool for checking files for viruses, and you cannot use it to detect malicious code in PHP/JS, such as backlinks, web shells, or backdoors.

Today’s malicious code can be no different from ordinary code and it is often impossible to detect it with automated tools. However, we recommend using specialized tools such as VirusDie or Imunify to locate malicious code in files if you encounter such a need.

Information about Virustotal false positives

In the list of antiviruses VirusTotal there are Chinese antivirus solutions, such as Bkav, Jiangmin, Rising, Cyren. Such antiviruses often check the code simply for the presence of function eval, base64_encode/decode, etc. Although the presence of such constructions in the PHP code does not at all mean that the code is malicious, and many developers use these functions for their own purposes (packing/unpacking data, custom fonts in CSS and others). For this reason, Chinese antiviruses often detect absolutely clean files downloaded directly from developers. This is called false positives.

Please carefully read the description and features of the product before downloading it. We do not give any guarantees that the product you downloaded will function the way you want. We do not change the functionality of the products in any way, if you need details about the work or compatibility of the product, please contact the developer directly.

No, we download the items directly from the developers or from our trusted affiliated providers who agree to share the items with us. We do not provide products from the nulled community e.g WpLocker or anything similar.

The way we conduct business allows us to provide the best GPL service to you at a much-reduced price compared to direct buying or from other fake & unsafe GPL sites.

6. Account

You can go to your account page by clicking on the link: My Account in the menu bar.

You can manage your account by first logging in then by mouse over the MY ACCOUNT link in the menu bar. Here you will see lots of links leading to various account functions.

Yes, in My Account -> Edit Account you can change your email and password.

Members are advised to keep their email address up to date.

If you forgot your password, you can restore it on the password reset page: Lost your password?

7. Support

We provide basic support for installing plugins and themes. If you need technical support regarding a theme or plugin, you will need to purchase the product directly from the author. Not offering premium support is the way we can offer the products at a discount of up to 90%.

As a rule, we respond to requests within hours. However, the guaranteed response time of the support service is 1 day.

It is not possible to get support from the developer via MEGA PACK WP. If you need support from a developer, purchase the product directly.

8. License and DMCA

We do not provide licensing or trial/commercial keys when you purchase digital products required to automatically update these products. All products presented on the website fully work without entering license keys on an unlimited number of websites (domains).

If the product you are downloaded constantly displays an activation message, please create a request to our support service using the ticketing system on the website, we will help hide this message.

Consider hiding the license activation reminders through a plugin like “Disable admin notices.“ This plugin is free and very popular in the WordPress community. Make sure to check the official documentation for more information!


If the product you downloaded does not work without entering a license key, please create a request to our support service using the Contact From. If the product does not really work without activation, if possible we will create and provide you with a NULLED version of the product.

Yes, it is legal. All digital products on the website are released under GNU General Public License.

You can use any downloaded product for unlimited time.

You can use any downloaded products on an unlimited number of websites (domains).